Lowongan kerja Acer Indonesia

Acer Indonesia ranks among the world’s top ten branded PC vendors, designing and marketing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. In 2000, Acer spun-off its manufacturing operation to focus on globally marketing its brand-name products: desktop and mobile PCs, servers and storage, displays, peripherals, and e-business solutions for business, government, education, and home users. Vision A reputable winner in the knowledge-based economy through innovative business models, and marketing of IT products and services. Mission Breaking barriers between people and technology signifies the company’s long-term vision and direction, to bridge the gap between technology and its users.

We are one of the fastest growing IT Company and now we are looking for a dynamic people to fill up the position of :

Service Operation Supervisor
Responsibilities:

* Assist the superior in monitoring the implementation of the agreed ASP operation plan in order to ensure the implementation aligned with the prevailing procedure and ISO standard
* Monitor pending status (part shortage) and inform to Service Logistic in order to get proper action immediately
* Escalate all issues which related to burn case to 2nd level support specialist so as to have further analysis immediately
* Set up daily briefing to all ASP staff to ensure all activities well performed in accordance to the prevailing procedure and ISO standard
* Provide bi-weekly and monthly productivity and performance report to be submitted to superior in order to support superior’ s action plan and decision making process.

Requirements:

* Minimum Bachelor degree (S1) majoring in Electrical Engineering
* Minimum 4 years with 1 year experience in supervisory level in service center or bench repair from electronic / consumer electronic or IT industry
* Self motivation and initiative, combined with an analytical mind and logical/firm judgment
* Good problem solving skills
* Strong understanding of available and emerging technologies is essential

Second Level Support Manager
Responsibilities:

* Work closely with other related department in providing training of latest information regarding product issue in order to keep all team updated.
* Develop training material for technical and product which include assessment (pre & post test) to CSD team so as to ensure the training material is well updated.
* Review Annual Failure Rating (AFR) and productivity report which provided by subordinate in order to assure the quality issue is solved in appropriate manner and timely.
* Escalate all of the quality issue to Asia Pacific team and propose recommendation of solution so as to achieve the compliant level
* Review and consolidate productivity reports to be submitted to superior for annual department budgeting
* Develop and motivate subordinate in order to improve team professionalism, and competence, in order to support department objectives.

Requirements:

* Bachelor Degree (S1) majoring in Electronic Engineering from reputable university
* 5 years with minimum 2 years experience in managerial position of QC, field support, or bench repair in principal or electronic manufacturing industry.
* Ability to lead the solution team
* Have the capability to professionally approach, persuade, propose and closing deals
* Self motivation and initiative, combined with an analytical mind and logical/firm judgment

Territory Sales Manager – East Java Branch
Responsibilities:

* Develop and implement sales program for assigned Master Dealer and Elite Partner in each territory in order to achieve the agreed sales target to be in line with department strategic objectives.
* Develop and implement quarterly and annually business plan (sales target, capability of MD & EP in territory) for assigned MD and EP in order to achieve the assigned sales target
* Coordinate, monitor and motivate MD & EP in order to achieve the assigned sales target through market penetration or reseller gathering
* Review sales performance of MD & EP in short term in order to determine action plan or improvement plan of their performance
* Prepare regular performance and report status of sales activities compare to the agreed sales target and any deviations (if any) to superior, in order to support Superior in making the right decisions and action plan
* Use allocated budget for implementation of sales program effectively and efficiently in accordance with the agreed budget in order to achieve the assigned sales target
* Maintain good relationship with MD & EP in order to build loyalty toward Acer and Increase customer satisfaction.

Requirements:

* Minimum Bachelor degree (S1), from any discipline (IT, Management or Engineering would be an advantage)
* Male/Female, maximum 35 years old
* Min. 5 years experience in Sales Business in IT or Electronic/Consumer electronics industry with at least 2 years experience in area/ territory sales management
* Strong understanding of customer and market dynamic and requirements
* Excellent track record in achieving and exceeding sales target
* Strong analytical and high impact leadership
* Excellent communication and presentation skills
* Team Player and able to work independently
* Fluency in English both oral and written
* Computer literacy
* Having own vehicle and willing to travel

If you meet the qualification, please send your resume with recent photograph, current and expected salary, to : hrd@acer.co.id
 
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